Wednesday, October 13, 2010
Park And Reflect
But today I have to get stuff off my chest because I am not a happy bunny.
I've moved around within my team/department over the last 12 years and every time have had to bite my tongue about what the people who come after me have done to and with the legacy I left behind.
So, for example, highly praised timetable books have been dropped, maps are no longer geographically accurate, connecting routes don't meet up any more, newlsetters have been dropped, awards have not been re-won. It is hard to see things I put time and effort into disappear, especially when they have been well received in the real world and people still contact me rather than my successors in the hope of getting a straight answer.
Now we have a new Government slashing our budgets, and a major casualty is one of the three Park & Ride sites I did my best to build, run and develop. For a county committed to going green I can only see this as a short-sighted blow. Where other departments get "invest to save" money we just seem to lose out. I am sure a bit of decent marketing and genuine customer focus could do wonders, bring in more punters and cut the costs in the medium term, but it seems that is not an option.
But what annoys me most is reading about it in the local paper before being told internally. That really is not on.
If our bosses want us to stick with them through these troubled times then communications have to be sorted out and staff have to know before Joe public.
Too late for them to change their minds now, but I hope that future cuts and changes will be reflected on a bit more and those of us who actually care about getting things done can be kept a bit more in the loop.